FAQs

We prefer to create a costing from an actual sample. We produce a sample that accurately reflects your design, which allows us to gauge the required time and resources—ensuring you receive a precise production cost estimate.

• For Printing: We require a PDF file containing accurate dimensions and Pantone color references.
• For Embroidery: We need both a PDF file with the details and, if possible, a physical sample.

We can work from digital tech packs, but having a physical product or sample is highly recommended for maximum accuracy. (See our Sampling Procedure for more details.)

Currently, our focus is on woven fabrics, so we do not produce T-shirts or jerseys. However, we plan to include T-shirt production in the near future.

We recommend setting up a business account with DHL for an economical and efficient shipping process.

Yes, we have successfully exported to Australia without any difficulties.

We do not offer in-house print or embroidery services. However, we can connect you with ethical, Fair Trade-approved providers within India. A small service charge of 5% applies for coordination.

Yes, we offer grading services. We require client approval of grading samples before beginning the full sampling process.

We typically do not source fabrics ourselves. We recommend using organic or fair-trade cotton, recycled materials, or other ethically produced fabrics. Clients often source materials from:

• Chetna Community (Fair Trade Cotton)
• Jharcraft (Fair-Trade Organic Silks)
• Suppliers listed in the Ethical Fashion Forum Directory

Fabric negotiations and payments are handled directly with the supplier.

We specialize in woven fabrics of various weights, including cotton, linen, silk, chiffon, wool, and some heavier-weight jerseys.

Turnaround time depends on design complexity, order quantity, and shipping logistics. Here are some general guidelines (starting after all required materials and trims are received post-sampling):

• • Simple/Basic Designs (Cotton Fabric), MOQ of 250 Units: Approximately 3–4 weeks.
  • Complex Designs (Silk or Difficult Fabrics), MOQ of 250 Units: Approximately 6–8 weeks.

The MOQ varies by product. Please fill out our Enquiry Form with your order details, and we will assess your needs accordingly.

A 60% advance payment is required before production starts. This advance can be made via bank transfer.

You will be billed for the total time taken to develop the final approved sample. Payments can be made via bank transfer.

• Submit Your Pattern/Product & Specifications: Please send your pattern, required materials, and full specifications to our Cut-Make-Trim (CMT) department.
• Sample Creation: We will create two samples—one will be sent back to you for approval while the other remains at our facility for reference.
• Client Approval: Once you approve the sample, production will begin.
• Sample Invoicing: You will be invoiced for the two samples, though one approved sample can count toward your production batch.